Customer Service

Welcome to the ZTelco Customer Support Center! 

Our highly qualified technical support representatives are available from 7am to 8pm, seven days a week, 365 days a year.

Your Helpful Technical Support Representative can troubleshoot and answer questions about your account or any other details pertaining to your ZTelco service. Additionally we have on call support 24 hours a day for emergency assistance. 

Our fully redundant backbone network and uninterrupted power supplies help us to keep you up all the time.  We also have automated network monitoring by certified engineers and technicians to ensure your voice traffic recieves the highest priority possible for crystal clear voice traffic on every call.

Contact us at our dedicated network operations center by sending an email to help@ztelco.com or by calling us toll free at 866-349-4837.  A dedicated support representative will be happy to assist you.

Our Customer Service Features:

Live Online Billing/Customer Care Support during business hours


  • 24x7x365 Emergency Support Reps to provide expert assistance

  • Fully redundant backbone network with uninterrupted power

  • Automated network monitoring by certified engineers and technicians 24x7x365

  • State-of-the-art service tracking software

  • Dedicated Network Operations Center
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